The WhatsApp OSINT Investigation Guide

With over 3 billion active monthly users, WhatsApp is the most widely used internet chat application worldwide.

Regulated industries like financial services, healthcare, and public service rely on social media to inform and engage their communities — but this reliance brings legal and compliance challenges. Institutions in regulated industries face immense scrutiny, which means they must have well-thought out policies to manage social media security risks.

Saying official communications belong in the public record is simple. Following through is far more complex. Just consider all the channels that today’s public agencies and government officials use. The sheer volume of data existing in platforms like MS Teams, Slack, and social media profiles has given compliance officers a lot to think about.

Is your enterprise organization’s website updated frequently? Touched by dozens of teams? Packed with content that’s seen by millions?

For open source intelligence (OSINT) investigators, social media has become one of the richest sources of publicly accessible evidence.

Instagram’s large user base and immense data collection make it a goldmine for Open Source Intelligence (OSINT) and Social Media Intelligence (SOCMINT) investigations.

X’s (formerly Twitter) large user base and immense data collection make it a goldmine for Open Source Intelligence (OSINT) and Social Media Intelligence (SOCMINT) investigations.

What happens when online harassment crosses the digital divide? For a decade, the practice of swatting has been on the rise, and featured in news stories the world over.

Government agencies today are facing unprecedented pressure to do more with less. Recordkeeping teams, responsible for critical functions like responding to open records requests and FOIA compliance, are increasingly challenged by staff reductions and the ever-growing volume and complexity of digital records.

Learning how to archive Microsoft Teams chats and channels is essential if you need reliable access to historical and newly created chat data. In regulated industries or organizations that are heavily scrutinized and face frequent litigation, failing to properly archive your Microsoft Teams chats can put you at financial, legal, or regulatory non-compliance risk.