See the latest news and insights around Information Governance, eDiscovery, Enterprise Collaboration, and Social Media.
If you have been exploring new ways for your teams to collaborate, chances are Slack feels like a strong contender. With Slack, communication becomes centralized, flowing much more intuitively than it tends to over email. You can share files, start video calls, leverage automation, and set reminders for yourself or others.
Convenient, cheap to use, and a part of everyday life for many of us, it’s no wonder that WhatsApp has found its way into the communication culture of many modern enterprises. While WhatsApp undoubtedly provides a handy and intuitive messaging channel, its use undeniably constitutes part of business records. This means your enterprise is responsible for appropriate preservation – and depending on how heavily regulated and litigated your industry is, lack of accurate recordkeeping can have serious legal repercussions.
Social media is a powerful tool for advertising in any industry. If used correctly, in conjunction with social media archiving, it can be very beneficial to businesses within the financial sector.
Both the Financial Industry Regulatory Authority (FINRA) and the Securities and Exchange Commission (SEC) lay out strict communication and recordkeeping regulations for investment firms and other financial institutions. These rules encompass almost everything, from the recording of investment activities, to how client data should be kept safe, and even the acceptable use of social media.
Americans send an average of 26 billion text messages every single day—with the average person sending 15 texts per day.
A well structured, informative website is an essential element of modern business. However, many organizations don't fully appreciate the legal responsibilities that accompany public communication through an official company website.
Slack surpassed the 12 million user mark in 2020, with new accounts surging as more companies embrace remote work. The platform is one of the top business communication apps for industries across the board, including the heavily-regulated financial sector. This guide will explore the benefits and challenges of Slack as a tool for digital collaboration in banking and financial services.
Web archiving is simply the act of collecting and preserving websites in an archive. It's the best way to capture website content in an immutable and time-stamped form that facilitates compliance, litigation, and overall information governance.
2020 has undoubtedly been a tough year, with government social media use having higher stakes than ever before. Yet, despite all the challenges, most government organizations continue to do great work on social media—leveraging social platforms to not only provide crucial information and help citizens deal with current issues, but also shine a spotlight on actions and events that are worthy of celebration.
If you’re a public information officer (PIO) or government social media manager, you’re undoubtedly very familiar with angry comments on your official social media accounts. Whenever members of the public are angry or frustrated, an official government social media account is the first place they’ll head to make their displeasure known.