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See the latest news and insights around Information Governance, eDiscovery, Enterprise Collaboration, and Social Media. 

What Is Social Media Impersonation (Identity Theft)? And How Can You Prevent It?

With the rise of social media, individuals have become increasingly comfortable sharing personal information online. However, this has also made them susceptible to social media impersonation, a growing phenomenon that can lead to identity theft and other online fraud. Impersonators can easily create fake profiles and use stolen personal information to deceive others. They may use this information to gain access to private accounts or even steal money.

How City & State Government Offices Can Scale Open Records Request Processes

Amid the COVID-19 pandemic and nationwide protests, many city and state government offices have seen a surge in open records requests. In some instances, the number of requests has doubled, and backlogged FOIA cases jumped nearly 18% in 2020 from 2019.

Top 5 Challenges for Public Information Officers (+ How to Overcome Them)

Emergency management, incident response, election details, program announcements, updates to transportation routes, event promotions, funding decisions, and town hall management. These are just some of the many areas of responsibility that public information officers (PIOs) can be expected to manage. No matter the government agency they work for, PIOs are essential in fostering trust between communities and the government on a federal, state, and local level.

Why Social Media Account Archiving is Critical for Open Records Compliance

Amidst an ever-increasing amount of misinformation, internet trolls, and open records requests, social media archiving has become an imperative for public entities and businesses.

Data Archiving for Government: Battling Disinformation & Misinformation

The internet has become a breeding ground for misinformation and disinformation. According to the Pew Research Center, Americans' exposure to––and belief in––misinformation differs by the specific news outlets and the general pathways they rely on. More specifically, people who rely on social media are more prone to consuming misinformation and disinformation.

Why Local Police and Fire Departments Should Archive Twitter, Instagram, & Facebook

Social media archiving is necessary for police and fire departments to comply with open record laws. It can also help facilitate crisis communication and foster organizational trust within the community.

8 Ways Police Departments Can Leverage Social Media to Improve Communications

Law enforcement agencies rely heavily on social media platforms for their public messaging.

Here’s Why (and How) Your Government Social Media Accounts Should Be Verified

Building trust with the general public is important for government agencies, and it is no easy task. Public information officers (PIOs) need to stay vigilant and ahead of the curve when it comes to social media use.

Streamline Your Government's Operations with Automated Archiving Powered by Pagefreezer

Operating procedures in all areas of government require a significant amount of time and resources.

7 Questions to Ask When Evaluating Government Social Media Archiving Tools

In an age where social media comments are edited and deleted in an instant, it can be difficult to monitor the flow of information. One approach to monitoring social media accounts and keeping accurate records is to manually take screenshots of the content. While the ability to screenshot information can be handy in a pinch, it doesn't suffice when it comes to the comprehensive capture and retention of your social media data.

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    Executive Summary: 2024 ESI Risk Management & Litigation Readiness Report

    Managing electronically stored information (ESI) is a challenge for most organizations today. Numerous, diverse data sources, from websites and social media accounts to internal chat platforms, are creating huge volumes of information, making eDiscovery, litigation readiness, and responding to requests for ESI difficult, if not impossible.

    Expert Advice: New Study Reveals Top 3 ESI & Litigation Readiness Challenges

    Did you know that nearly 1/3 of companies have been fined by courts or regulatory agencies because the organization couldn’t respond in time to requests for electronically stored information (ESI)?

    SEC Rule 17a-3 & FINRA Records Retention Requirements Explained

    Financial industry recordkeeping regulatory requirements like the U.S. Securities and Exchange Commission (SEC) Rules 17a-3 and 17a-4, and the Financial Industry Regulatory Authority (FINRA) Rules 4511 and 2210, play a crucial role in maintaining the integrity of the U.S. financial markets. These regulations are not just bureaucratic formalities; their oversight involves ensuring that financial services firms adhere to stringent record retention requirements, essential for the transparency, accountability, and trust that underpin the financial system.