See the latest news and insights around Information Governance, eDiscovery, Enterprise Collaboration, and Social Media.
With the rise of social media, individuals have become increasingly comfortable sharing personal information online. However, this has also made them susceptible to social media impersonation, a growing phenomenon that can lead to identity theft and other online fraud. Impersonators can easily create fake profiles and use stolen personal information to deceive others. They may use this information to gain access to private accounts or even steal money.
Amid the COVID-19 pandemic and nationwide protests, many city and state government offices have seen a surge in open records requests. In some instances, the number of requests has doubled, and backlogged FOIA cases jumped nearly 18% in 2020 from 2019.
Emergency management, incident response, election details, program announcements, updates to transportation routes, event promotions, funding decisions, and town hall management. These are just some of the many areas of responsibility that public information officers (PIOs) can be expected to manage. No matter the government agency they work for, PIOs are essential in fostering trust between communities and the government on a federal, state, and local level.
Amidst an ever-increasing amount of misinformation, internet trolls, and open records requests, social media archiving has become an imperative for public entities and businesses.
The internet has become a breeding ground for misinformation and disinformation. According to the Pew Research Center, Americans' exposure to––and belief in––misinformation differs by the specific news outlets and the general pathways they rely on. More specifically, people who rely on social media are more prone to consuming misinformation and disinformation.
Social media archiving is necessary for police and fire departments to comply with open record laws. It can also help facilitate crisis communication and foster organizational trust within the community.
Law enforcement agencies rely heavily on social media platforms for their public messaging.
Building trust with the general public is important for government agencies, and it is no easy task. Public information officers (PIOs) need to stay vigilant and ahead of the curve when it comes to social media use.
Operating procedures in all areas of government require a significant amount of time and resources.
In an age where social media comments are edited and deleted in an instant, it can be difficult to monitor the flow of information. One approach to monitoring social media accounts and keeping accurate records is to manually take screenshots of the content. While the ability to screenshot information can be handy in a pinch, it doesn't suffice when it comes to the comprehensive capture and retention of your social media data.
Social media has changed the way we share ideas, the way we get our news, the way we make purchases, and the way we conceptualize ourselves and our community. It has changed the way we keep in touch with our friends and family and the way we do business.
In the past year, Affinity Groups at Pagefreezer have expanded and held over 35 unique events to an audience of over 150! Affinity Groups are employee-led groups centered on a specific identity or experience, designed to build community, provide customized support, share resources, and give feedback to the organization through advocacy; you may know them as Employee Resource Groups (ERGs). By providing the opportunity to champion an identity or experience they personally resonate with in the workplace, employees are able to impact the employee experience and culture, grow their personal and professional development, and form meaningful connections through leading or participating in an Affinity group.
Social media has become a treasure trove for legal evidence, providing insights into to people's lives and behaviors, that can significantly impact investigations and litigation. Users are driven by algorithms to post engaging, often provocative content, leading to a wealth of incriminating evidence.
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