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2024 ESI Risk Management & Litigation Readiness Report
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See the latest news and insights around Information Governance, eDiscovery, Enterprise Collaboration, and Social Media.
The impact that COVID-19 has had is unprecedented. Of course, there is the impact of the disease itself, but it is also forcing organizations to continue to operate while a large portion of its employees work from home.
Back in 2014, the New York Police Department launched a social media initiative that at first glance seemed like a great way to improve community engagement. The law enforcement agency asked members of the public to tweet photos of themselves with NYPD officers using the hashtag #myNYPD.
There are plenty of reasons why government organizations should be on social media. But there’s no denying that this technology is a bit of a double-edged sword; social media success is never guaranteed. At the lower end of the catastrophe scale, information officers spend a lot of time and effort on social media campaigns that end up having little engagement or real ROI. At the top-end of the scale, an agency has a very public pratfall and is forced to manage its reputation in real-time as a slew of angry comments rolls in.
Like Police Departments and other government agencies, Fire Departments should be active on social media. In order to help facilitate this, the Firefighters Support Foundation (FSF) recently released a great new training program titled Social Media for Fire Departments. The training is provided by Ron Morgan (@morganrp), a firefighter and communications professional who has acted as the social media director for a number of public safety organizations.
Social media has changed the way we share ideas, the way we get our news, the way we make purchases, and the way we conceptualize ourselves and our community. It has changed the way we keep in touch with our friends and family and the way we do business.
In the past year, Affinity Groups at Pagefreezer have expanded and held over 35 unique events to an audience of over 150! Affinity Groups are employee-led groups centered on a specific identity or experience, designed to build community, provide customized support, share resources, and give feedback to the organization through advocacy; you may know them as Employee Resource Groups (ERGs). By providing the opportunity to champion an identity or experience they personally resonate with in the workplace, employees are able to impact the employee experience and culture, grow their personal and professional development, and form meaningful connections through leading or participating in an Affinity group.
Social media has become a treasure trove for legal evidence, providing insights into to people's lives and behaviors, that can significantly impact investigations and litigation. Users are driven by algorithms to post engaging, often provocative content, leading to a wealth of incriminating evidence.
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