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See the latest news and insights around Information Governance, eDiscovery, Enterprise Collaboration, and Social Media. 

13 Tips for PIOs and Government Social Media Managers Dealing with COVID-19 (Coronavirus)

The impact that COVID-19 has had is unprecedented. Of course, there is the impact of the disease itself, but it is also forcing organizations to continue to operate while a large portion of its employees work from home.

4 Steps to Managing Social Media Risks in Law Enforcement

Back in 2014, the New York Police Department launched a social media initiative that at first glance seemed like a great way to improve community engagement. The law enforcement agency asked members of the public to tweet photos of themselves with NYPD officers using the hashtag #myNYPD.

The Most Common Government Social Media Mistakes

There are plenty of reasons why government organizations should be on social media. But there’s no denying that this technology is a bit of a double-edged sword; social media success is never guaranteed. At the lower end of the catastrophe scale, information officers spend a lot of time and effort on social media campaigns that end up having little engagement or real ROI. At the top-end of the scale, an agency has a very public pratfall and is forced to manage its reputation in real-time as a slew of angry comments rolls in.

How Fire Departments Should Use Social Media

Like Police Departments and other government agencies, Fire Departments should be active on social media. In order to help facilitate this, the Firefighters Support Foundation (FSF) recently released a great new training program titled Social Media for Fire Departments. The training is provided by Ron Morgan (@morganrp), a firefighter and communications professional who has acted as the social media director for a number of public safety organizations.

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    Social Media Evidence Key Factor in Estimated 500,000 Litigation Cases Last Year

    These days, nearly every litigation matter involves social media evidence. If your case does not feature such important evidence, it is likely because you are not looking for it.

    Best Evidence Rule Requirements For Social Media Evidence

    What is the Best Evidence Rule (Or FRE 1002)? The Best Evidence Rule, as codified in Federal Rule of Evidence 1002 (FRE 1002), is a principle in the law of evidence that governs the admissibility of the contents of writing, recordings, and photographs in court.

    What is WARC and Why is it Important for Regulatory Compliance?

    If you’re trying to archive your website, whether for litigation readiness, corporate heritage, or you are just trying to make sure your website is compliant with your industry’s regulatory requirements, you will likely encounter a little ol’ file type called WARC (Web ARChive).