Is your enterprise organization’s website updated frequently? Touched by dozens of teams? Packed with content that’s seen by millions?

For legal, compliance, IT, and marketing teams, trying to capture accurate, secure, and legally-defensible records of everything that’s published online can require hundreds of hours of manual labor and still leave them exposed to legal risk. 

At Pagefreezer, we work with some of the world’s largest organizations to simplify that process and solve five major website archiving challenges:

1. Automating manual and resource intensive website archiving processes
2. Ensuring defensible, court-ready records
3. Capturing and preserving complex, dynamic website content
4. Modernizing and migrating legacy archiving systems
5. Meeting strict compliance and regulatory requirements

In detail below, we’ve pulled together 11 case studies that demonstrate how Pagefreezer is solving these problems for our enterprise customers:

1. Automating Manual and Resource-Intensive Website Archiving Processes

Enterprise organizations often struggle with manual and inefficient website archiving processes that drain resources and slow down operations. 

Here’s how four organizations automated website archiving with Pagefreezer, allowing teams to reclaim hundreds of hours annually on manual tasks:

Case Study #1: The Healthcare Organization

Problem: Time-Consuming Website Archiving Process Creating Compliance Risk

Enterprises often have many websites with thousands of webpages or more. With traditional archiving methods, capturing and reviewing that content accurately can take weeks—or even months—especially when archiving requires manual input or coordination across departments.

In this case, the organization faced substantial challenges with its legacy archiving solution. They had many websites and subdomains they needed to archive for recordkeeping compliance but the archiving process was extremely slow and demanded dedicated staff to manage. They would spend months trying to archive their site after major events, like leadership transitions, and struggled to keep up. 

This hindered the organization’s ability to meet crucial recordkeeping compliance requirements and exposed them to risk of fines or sanctions by their regulatory body. 

Solution: Saving 800+ Hours Annually on Website Archiving

With daily automated crawls and being able to verify records in under 10 minutes, Pagefreezer truly modernized this organization’s website archiving process. 

Now, it only takes 1–2 hours per month to review archives for accuracy, resulting in an annual savings of over 800 staff hours. This efficiency allows teams to focus on higher-priority initiatives while ensuring reliable records, eliminating the need for a dedicated full-time archiving role and giving compliance teams peace of mind. 

Case Study #2: The Major Global Fast Food Franchise

Problem: Too Much Website Data, Not Enough Time to Manage It

A major global fast food franchise operating in over 100 countries was generating an overwhelming amount of website content across its customer, employee, and franchisee portals. With over 10,000 individual pages across three core websites, the company’s records, legal, and marketing teams were struggling to capture, preserve, and monitor all of it.

Before Pagefreezer, it was impossible to track changes over time, manage quality assurance (QA) efficiently, or respond quickly to litigation-related data requests. Website captures were inconsistent, and managing legal holds took weeks of manual effort—leaving the company vulnerable and legal teams scrambling.

Solution: Archiving at Scale for Legal, Records, and QA Teams

With Pagefreezer, the organization implemented automated daily captures of all 10,000+ pages—tracking every change and preserving historical records for brand and legacy preservation.

The results were transformative:

• Legal teams could now search 10 years of archives and generate legally defensible exports (with digital signatures and hash values) in minutes, supporting over 50 legal cases and avoiding costly disputes.
• Records management staff could browse historical archives as if they were still live, making long-term preservation effortless.
• Marketing and QA teams gained the ability to compare versions, verify content updates, and protect brand integrity without dedicating a team to manual review.

As the company moved more processes online, Pagefreezer ensured they never missed a beat. With secure, accurate, and instantly accessible records, their internal teams could stay focused on larger initiatives.

Case Study #3: The Global Consumer Brand

Problem: Disconnected Teams, Conflicting Needs

At this global consumer brand, the legal, marketing, and IT teams all needed access to website archives—but for very different reasons. Legal wanted defensible records. Marketing needed to review campaign content. IT needed secure access and usage monitoring. Their previous solution didn’t support team-specific needs or workflows.

As a result, teams created their own workarounds—duplicating effort, storing files in multiple places, and relying on inconsistent naming and access methods. Coordination was slow and trust in the accuracy of the records was low.

Solution: User-friendly, Accessible, Tamper-proof Website Archiving

Pagefreezer unified their archiving under one platform—while still giving each team exactly what it needed:

• Legal can quickly search, export, and verify historical content with confidence in the authenticity of the records
• Marketing can use version comparison tools to track how pages have changed over time and monitor new changes made by disconnected teams
• IT can easily maintain user access controls and monitor system activity, while avoiding records request bottlenecks

Role-based permissions and an intuitive dashboard meant each team had autonomy—without stepping on each other’s toes. IT bottlenecks involving website records disappeared, while archiving workflows across the organization improved significantly.

Case Study #4: The Major Telecom Provider

Problem: Call Center Struggled to Resolve Customer Disputes

A major telecom provider with millions of subscribers faced a frustrating issue: customers would call in to dispute the price or terms of a past promotion—but there was no reliable record of what was shown on the website at that time.

Front-line support staff had no visibility into past offers, which meant claims escalated to legal teams or managers. Disputes dragged on, customer satisfaction dropped, and operational costs rose.

Customer service is this company's highest priority, with almost 500,000 interactions between customers and customer service reps each day. They needed a user-friendly, scalable solution that would help them deliver the best experience for their customers. 

Solution: Instant Access to Web History for Support Teams & Customers

Pagefreezer’s website archiving gave customer service reps user-friendly access to archived versions of the website, so they could instantly look up what was online on the date in question.

• Daily website snapshots created a clickable “digital scrapbook”
• Support teams could verify claims in real time
• Customers were also given self-service access to archived terms so they could see for themselves

The result? Faster resolution times, fewer escalations, and happier customers—with a digital paper trail that eliminated guesswork and reduced the burden on legal, IT, and call center teams.

2. Ensuring Defensible, Court-Ready Records with Pagefreezer Website Archiving

Legal teams face huge risk and significant challenges when their archives can’t reliably support litigation. Without digital signatures to prove authenticity or the ability to provide records in native context, crucial evidence is at risk of being thrown out or challenged in court. And when legal teams need to assess a case or respond to a dispute, having to go back and forth with IT to locate specific records can result in bottlenecks and serious delays that take focus away from more pressing priorities or can result in legal sanctions. 

Here’s two organizations that used Pagefreezer to create accurate, defensible website archives and ensure that teams can confidently produce records whenever legal matters arise:

Case Study #5: The Global Food & Beverage Company

Problem: FTC Scrutiny of Online Marketing Claims

A global food and beverage company known for bold health claims in its marketing faced a long legal battle with the Federal Trade Commission (FTC). Online ads and promotional claims were at the heart of the case—and many of those materials had been updated or removed by the time litigation began.

The company needed a way to prove exactly what was published, when it was published, and what had changed over time. Without complete records, the cost of legal discovery and risk of non-compliance soared.

Solution: Authenticated, Defensible Website Archiving

Pagefreezer helped the company respond quickly and confidently. With daily captures and replayable snapshots of all marketing content from the website, the legal team had verifiable proof of every statement made on the site.

Pagefreezer archiving solutions allowed the company to:

• Locate specific ads or claims by keyword or date
• Review visual snapshots that showed exactly how claims appeared to the public
• Export records in native format with court-admissible metadata and digital signatures for authenticity
• Reduce legal costs and time to resolution

Now the company can prove their online marketing is aligned with industry requirements and rest easy knowing their records are continually captured and stored in case of future litigation.

Case Study #6: The Multinational Technology Company

Problem: Legal Teams Couldn’t Produce Defensible Records

The legal team at this multinational tech company couldn’t reliably find or access accurate historical records of their website content. With over 150,000 webpages across its suite of product and brand sites, their traditional backups and internal systems for maintaining web records made capturing accurate records extremely time consuming. Locating and producing records for legal matters was also exceptionally labor intensive and frustrating. 

This was a major concern. The legal department was frequently fielding requests tied to false advertising claims and brand disputes. But without an accessible, court-defensible source of truth, every request turned into a high-stakes, time-consuming investigation. Delays risked damaging credibility or escalating the issue further.

Solution: Court-ready Website Records and Full-text Records Search

Pagefreezer’s website archiving gave the legal team quick, easy access to accurate, visual records of their website—exactly as it appeared on any given date.

With daily automated captures and a searchable archive, legal teams could:

• Instantly search by keyword, date, or URL
• Pull up replayable versions of webpages with full styling and content
• Identify what was changed and when
• Export court-admissible records with all the necessary metadata and digital signatures for authenticity

Now, instead of chasing down evidence or relying on unreliable internal systems, they could address legal matters involving the website in minutes, not weeks or months. When disputes surfaced, they had what they needed—fast, accurate, and defensible website records.

3. Capturing and Preserving Complex, Dynamic Content with Pagefreezer Website Archiving

Complex websites with interactive elements, dynamic content, and extensive structures make capturing accurate, defensible records notoriously difficult. 

Here’s how Pagefreezer helped a company with reliable, advanced archiving solutions to capture and preserve every detail of the user experience, ensuring archives accurately reflect what visitors truly saw online:

Case Study #7: The Consumer Technology Brand

Problem: Complex Website Structure Wasn’t Fully Captured

With interactive menus, dynamic content, and password-protected pages, this consumer technology brand’s website structure was too complex for most archiving tools. Important elements were being missed, making archives incomplete and unreliable. Archived pages often looked broken, incomplete, or failed to reflect what customers actually saw online.

This created real risks across departments. The marketing team couldn’t validate past promotions or track content updates. The compliance team had no way to prove what was live during a specific timeframe. And for legal, the missing elements meant they couldn’t reliably respond to disputes or regulatory inquiries. Their existing archives were simply not trustworthy as evidence.

Solution: Accurate, Interactive Website Records

When we reviewed the new archive with the brand’s web team for the first time, the records replicated the original site and its functionality so well that they mistakenly thought we were showing them their actual website, not an archive. 

Pagefreezer captured exact, fully interactive, replayable versions of every webpage—preserving not just the content, but the full user experience. Teams across the organization could now access complete, defensible archives, compare historical versions, and export exact records for audits or legal use. 

4. Modernizing and Migrating Legacy Archiving Systems to Pagefreezer

When legacy website archiving tools are deprecated, unsupported, or no longer meet enterprise needs, organizations must act quickly to avoid compliance gaps and operational disruption. 

Here’s how two organizations partnered with Pagefreezer for fast deployment, robust enterprise features, and our ability to provide seamless, secure coverage from day one.

Case Study #8: The Global Airline

Problem: AEM’s Backups Couldn’t Show What Was Actually Live Online

A large global airline was migrating its complex enterprise website from Adobe Experience Manager’s (AEM) on-premise solution to AEM Cloud. Previously, the company relied on server backups for compliance and legal records. Although AEM’s cloud-based solution offered version control and publishing workflows, the solution was not built for long-term records preservation. When legal or compliance teams needed to verify the content of a specific page on a certain date, they were left digging through backups that didn’t capture deleted pages or display-level edits.

They urgently needed a solution that could accurately preserve online content exactly as presented to the public, particularly to respond to advertising claims, consumer complaints, and regulatory inquiries. And without a dedicated archiving solution, the cloud migration would leave critical gaps, potentially increasing their legal risks.

Solution: Complete, Reliable, Accurate Archiving for AEM

Pagefreezer provided the company with precise, cloud-compatible website archiving, ensuring every page was captured exactly as visitors saw it, every day. Unlike backend snapshots or cloud backups, Pagefreezer’s archives delivered:

• Fully-rendered pages with all styling, menus, media, and scripts
• Accurate records of content later edited or deleted
• Clickable, replayable archives that replicated the exact user experience

And all records stamped with SHA-256 digital signatures to guarantee authenticity. 

With Pagefreezer, the legal, compliance, and marketing teams could independently search archives by keyword, date, or URL; instantly view and export trustworthy evidence; and confidently manage the company’s legal and regulatory obligations throughout their cloud migration.

Case Study #9: The Global Consumer Technology Company

Problem: Old Website Archiving System Was Being Retired

A global tech company was notified that their legacy website archiving solution would soon be sunset. With tens of thousands of webpages to preserve—and legal and compliance teams depending on accurate records—they couldn’t afford any downtime or gaps in coverage.

The pressure was on to find and implement a new solution as soon as possible. But they also needed a tool robust enough to capture their complex, dynamic website structure, support daily archiving, and meet strict enterprise security requirements.

Solution: Fast Deployment for Full Website Archiving

Pagefreezer was chosen for both its enterprise capabilities and its ability to get up and running quickly. Within weeks, the company had:

• Automated daily captures of over 125,000 webpages
• A fully searchable, court-admissible archive
• Role-based user access for legal, marketing, and compliance teams

All without heavy lifting from IT. The transition was seamless. There were no lapses in archiving coverage, and internal teams were trained and using the platform in record time. What could have been a high-risk transition became a smooth handoff.

5. Meeting Strict Compliance and Regulatory Requirements with Pagefreezer Website Archiving

Whether driven by internal governance standards or external regulatory bodies, maintaining secure, tamper-proof, and audit-ready website archives is essential for maintaining compliance. The following case studies show how Pagefreezer helped two enterprise organizations meet the highest standards for recordkeeping compliance:

Case Study #10: R.J. Reynolds Tobacco

Problem: Manual Archiving Couldn't Keep Up

R.J. Reynolds Tobacco (RJRT), one of the largest tobacco companies in the U.S., needed to preserve a growing volume of digital communications—including website and social media content—for compliance with FDA rules and litigation preparedness.

Originally, they relied on manual captures of their website, which became unmanageable as they expanded their digital presence. Once they added over a dozen social media accounts across brands and corporate channels, manual methods left too much room for error, missing posts, and incomplete records. The legal and compliance teams knew they needed a comprehensive, automated solution.

Solution: Unified Archiving for Web & Social Media

RJRT implemented Pagefreezer to automatically capture and archive content across their entire digital footprint, including Facebook, Instagram, Twitter, and their websites.

Key outcomes:

• Legal teams could quickly locate and export records in PDF format for use in eDiscovery platforms
• Pagefreezer tracked every change and deletion, with timestamps and SHA-256 digital signatures for court-admissible proof
• Deleted posts were clearly highlighted, making it easy to investigate and verify claims
• All archives were browsable in their original format—ensuring context was preserved

“Pagefreezer is an essential part of our regulatory submissions and plays an important role in meeting our litigation needs. It’s the most accurate and efficient way of capturing sites and pages for recordkeeping,” said Jim Fradenburg, Outside Counsel for RJRT.

By replacing patchwork manual processes with Pagefreezer’s automated archiving and advanced search, RJRT ensured they could meet compliance requirements, reduce risk, and respond quickly to any compliance request or legal dispute.

Case Study #11: The Security-Focused Enterprise

Problem: Regulatory Compliance & Archiving Security Concerns

This enterprise organization was under pressure to modernize its website archiving process—but only if it met strict internal IT and compliance standards. Security was non-negotiable. Any new tool had to align with the company’s data governance protocols, user access controls, and security requirements. 

Their compliance team required tamper-proof archives with strict user access controls that met their high enterprise security standards.

Solution: Compliant Website Archiving with Enterprise-Grade Security

Pagefreezer successfully met and exceeded the company’s requirements due to our enterprise-level platform security features and management, including:

• Single Sign-On (SSO) and two-factor authentication (2FA)
• IP whitelisting and role-based user access controls
• Detailed audit logs showing actions taken in the system
• SOC 2 Type I & II compliance
• ISO 27001:2013 certification

With this level of control, the organization’s IT and compliance teams signed off confidently. Pagefreezer became the default website archiving tool, providing a secure, scalable foundation.

How Pagefreezer Solves Enterprise Website Archiving Challenges For Good

From reducing legal risk and streamlining eDiscovery to empowering marketing teams and protecting brand integrity, Pagefreezer helps enterprise organizations overcome website archiving challenges that traditional tools can’t.

With Pagefreezer, you get:

• Automated website captures—no manual work required
• Replayable archives that look and function just like the live site
• Advanced full-text search across your entire archive
• Court-admissible exports with timestamps, hash values, and metadata
• Enterprise-grade security, including SSO, 2FA, audit logs, and SOC 2 compliance
• Role-based access so legal, marketing, and IT teams can work independently
• Scalable support for multi-site, multi-brand, and multi-user environments

If your organization is still relying on CMS backups, scattered tools, or manual processes, it’s time for an upgrade. Pagefreezer helps you preserve what matters, reduce risk, and empower your teams with easy, secure access to accurate, defensible records—no matter how complex your digital footprint.

Book a personalized demo today to see how Pagefreezer can save you time, protect your organization, and simplify your entire web archiving process.