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See the latest news and insights around Information Governance, eDiscovery, Enterprise Collaboration, and Social Media. 

How to Archive an Instagram Account

As with other social media platforms, like Facebook and Twitter, organizations often need to archive their official Instagram accounts. In the public sector, this is usually to satisfy FOIA and Open Records recordkeeping requirements, while in the private sector, it is generally in preparation for a regulatory audit or legal matter. One recent example of a lawsuit related to a company’s use of Instagram is that of Teami, which was accused by the FTC of misrepresenting the health benefits of its tea.

Decoding Emojis During eDiscovery 🔎

Every November, Oxford Dictionaries announces its Word of the Year (WOTY). And back in 2015, Oxford Dictionaries announced a WOTY winner that had many linguists throwing up their hands and proclaiming the end of human civilization. The Word of the Year was revealed as 😂. To be clear, the WOTY was not the word “emoji”; it was the actual Crying From Laughter Emoji.

The Best Way to Place Social Media Data on Litigation Hold

With so many people active on social media these days, it’s hardly surprising that posts and comments on platforms like Facebook and Twitter often feature prominently during legal matters. This means that legal professionals have an obligation to protect relevant social media data from spoliation, but the challenges that come with these modern information sources extend far beyond willful destruction of evidence.

Social Media Evidence Spoliation and Preservation

No case better illustrates the risks of social media spoliation than Lester v. Allied Concrete Company. The plaintiff had lost his wife in a tragic vehicle accident and was suing for wrongful death. Unfortunately, some Facebook photos came to light that his lawyer was afraid would prejudice the case, and he consequently told his client to delete them. “We do not want blow ups of other pics at trial,” an email from the law firm read, “so please, please clean up your Facebook and MySpace!”

What Is Metadata? And Why Is it Important?

If you deal with digital information at all, you’ve undoubtedly heard of metadata. But do you know exactly what it is? And do you understand the importance of it as it relates to litigation? To help unpack this often confusing term, we’ve put together the following metadata explanation for your review. 

What Is the EDRM (Electronic Discovery Reference Model)?

If you’re even tangentially involved in the eDiscovery process, you’ve undoubtedly heard of the Electronic Discovery Reference Model (EDRM). But what exactly is it?

What’s the Difference Between Information Governance and Records Management?

When the EDRM community of eDiscovery and legal professionals first released the E-Discovery Reference Model (EDRM) in 2006, it highlighted “Records Management” as an integral component of the eDiscovery process. Today, the EDRM focuses on “Information Governance”, as opposed to records management. Moreover, the EDRM has even been supplemented with the Information Governance Reference Model (IGRM), which offers an outline for how organizations should go about managing information related to potential litigation. 

What Is the Information Governance Reference Model (IGRM)?

In 2005, attorney George Socha and technology expert Tom Gelbmann founded the EDRM community of eDiscovery and legal professionals. The aim of this new group was to improve standards in the eDiscovery industry and lay down specific guidelines—and one of the first results was the now-iconic E-Discovery Reference Model (EDRM) diagram.

Understanding Unstructured Data Hiding in Enterprise Social Networks

Communication is key to business. For evidence of this, just consider the fact that we send 125 billion business emails every day. It’s also the reason why enterprise social networks and work collaboration tools have become so popular. These tools streamline communication, which has a direct impact on productivity. A study of Workplace by Facebook conducted by Forrester Consulting has shown that the platform can increase task efficiency, decision-making, innovation, and onboarding enough to offer an ROI of 400%.

What Is Information Governance? And Why Is It So Important?

The majority of large enterprises have a data problem. While just about every large company claims to be “data-driven” and focused on leveraging new technologies like artificial intelligence (AI) and machine learning, the evidence suggests that few are backing up this talk with real action. In fact, it can be argued that data is actually more of a liability than an asset in many organizations.

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