See the latest news and insights around Information Governance, eDiscovery, Enterprise Collaboration, and Social Media.
The popularity of online channels—such as company websites, social media accounts, collaboration platforms, and messaging apps—grew steadily throughout the 2010s. But with the arrival of the COVID pandemic at the start of 2020, these online data sources became crucial to the day-to-day operation of countless organizations.
Given our work lives consume at least 40 hours of our finite time, it should come as no surprise that job seekers are spending more time researching companies before and during the application process—and preparing tough, strategic questions to ask interview panelists to ensure a perfect match. But what exactly should you be looking for when assessing whether or not a company is a great place to work? In the recent study, The Definitive Guide: Employee Experience, HR expert Josh Bersin and his team identified six key elements that drive exceptional employee experiences:
Amid the COVID-19 pandemic and nationwide protests, many city and state government offices have seen a surge in open records requests. In some instances, the number of requests has doubled, and backlogged FOIA cases jumped nearly 18% in 2020 from 2019.
The right social media intelligence tools can be the key to finding that "smoking gun" in an ever-growing sea of online data. This blog looks at the top seven open-source intelligence (OSINT), or social media intelligence (SOCMINT), tools crucial for online investigations.
Undoubtedly, social media has transformed how we communicate and share information. That point is very relevant in these high-profile social media criminal cases, with open-source intelligence (OSINT) tools being the keys to finding long-awaited answers. The internet is full of great examples that showcase how investigators can solve crimes with the help of a post or shared photo on a social media platform.
Emergency management, incident response, election details, program announcements, updates to transportation routes, event promotions, funding decisions, and town hall management. These are just some of the many areas of responsibility that public information officers (PIOs) can be expected to manage. No matter the government agency they work for, PIOs are essential in fostering trust between communities and the government on a federal, state, and local level.
Amidst an ever-increasing amount of misinformation, internet trolls, and open records requests, social media archiving has become an imperative for public entities and businesses.
As social media usage has increased, so have the different types of abuse, harassment, bullying, and defamation victims can face online. One of the most powerful tools to combat this growing trend is education, making it easier to handle situations that can suddenly materialize. This blog discusses the ten forms of social media bullying and harassment by offering concrete examples and insights into its many forms.
Since the beginning of social media, people from all over have been able to share their thoughts and ideas. The dark side of this revolutionary change is that not everyone has something kind to say, which makes protecting yourself against social media harassment critical.
The internet has become a breeding ground for misinformation and disinformation. According to the Pew Research Center, Americans' exposure to––and belief in––misinformation differs by the specific news outlets and the general pathways they rely on. More specifically, people who rely on social media are more prone to consuming misinformation and disinformation.
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