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See the latest news and insights around Information Governance, eDiscovery, Enterprise Collaboration, and Social Media. 

13 Tips for PIOs and Government Social Media Managers Dealing with COVID-19 (Coronavirus)

The impact that COVID-19 has had is unprecedented. Of course, there is the impact of the disease itself, but it is also forcing organizations to continue to operate while a large portion of its employees work from home. 

7 Rules for Web & Social Media Recordkeeping Compliance

There are many reasons why organizations need to keep accurate records of online data like website content, official social media accounts, corporate chat tools, and mobile text messages. For instance, the Freedom of Information Act (FOIA) and state-level Open Records laws demand that public-sector organizations keep accurate records of this information in order to respond to Open Records requests. 

Decoding Emojis During eDiscovery 🔎

Every November, Oxford Dictionaries announces its Word of the Year (WOTY). And back in 2015, Oxford Dictionaries announced a WOTY winner that had many linguists throwing up their hands and proclaiming the end of human civilization. The Word of the Year was revealed as 😂. To be clear, the WOTY was not the word “emoji”; it was the actual Crying From Laughter Emoji.

Pagefreezer Adds Single Sign-On (SSO)

Pagefreezer recently added single sign-on (SSO) as a way of logging into the Pagefreezer dashboard. This means that customers making use of an identity and access management (IAM) solution—like ADFS, OpenAM, Okta, or Ping Identity—can now use it to access their Pagefreezer accounts.

4 Steps to Managing Social Media Risks in Law Enforcement

Back in 2014, the New York Police Department launched a social media initiative that at first glance seemed like a great way to improve community engagement. The law enforcement agency asked members of the public to tweet photos of themselves with NYPD officers using the hashtag #myNYPD. 

How Schools Can Manage Official Social Media Accounts and Protect Student Privacy

With many schools boasting large and active communities, it’s unsurprising that social media has become a  popular tool in education. Social media platforms offer an engaging way to share information and connect students, parents, and teachers. A Facebook page or Twitter account makes it easy to inform everyone that school has been closed because of snow, remind parents of important upcoming events, or simply celebrate the latest team win. 

The Best Way to Place Social Media Data on Litigation Hold

With so many people active on social media these days, it’s hardly surprising that posts and comments on platforms like Facebook and Twitter often feature prominently during legal matters. This means that legal professionals have an obligation to protect relevant social media data from spoliation, but the challenges that come with these modern information sources extend far beyond willful destruction of evidence.

Social Media Evidence Spoliation and Preservation

No case better illustrates the risks of social media spoliation than Lester v. Allied Concrete Company. The plaintiff had lost his wife in a tragic vehicle accident and was suing for wrongful death. Unfortunately, some Facebook photos came to light that his lawyer was afraid would prejudice the case, and he consequently told his client to delete them. “We do not want blow ups of other pics at trial,” an email from the law firm read, “so please, please clean up your Facebook and MySpace!”

Happy Holidays from the Pagefreezer Team

As the year draws to a close, I wanted to take a moment to reflect on everything that happened at Pagefreezer over the last 12 months. Overall, it’s been a great year for Pagefreezer. We onboarded many new customers, attended a record number of conferences, released a slew of new product updates, and welcomed some great new team members to the company.

What Is Metadata? And Why Is it Important?

If you deal with digital information at all, you’ve undoubtedly heard of metadata. But do you know exactly what it is? And do you understand the importance of it as it relates to litigation? To help unpack this often confusing term, we’ve put together the following metadata explanation for your review. 

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