When the EDRM community of eDiscovery and legal professionals first released the E-Discovery Reference Model (EDRM) in 2006, it highlighted “Records Management” as an integral component of the eDiscovery process. Today, the EDRM focuses on “Information Governance”, as opposed to records management. Moreover, the EDRM has even been supplemented with the Information Governance Reference Model (IGRM), which offers an outline for how organizations should go about managing information related to potential litigation. 

As I’ve written before, team collaboration tools—also called enterprise collaboration software or enterprise social networking—offer incredible benefits. For evidence of this, you need only look at a recent Forrester study that found Workplace by Facebook to offer an ROI of 400%. According to the study, an investment of $2.6 million could provide quantified benefits over three years of $13.1 million. And companies could start seeing this substantial return on investment in as little as three months. 

I'm so pleased to announce that Pagefreezer has made it onto The Globe and Mail's ranking of Canada's top-growing companies. The company placed No. 211 on this inaugural ranking.

Meet Danny. If you're a Pagefreezer customer, you've very possibly interacted with Danny Ngo before. As a Customer Success Specialist, he's responsible for onboarding new clients, offering ongoing customer support, and providing weekly online training sessions for those looking to better understand the capabilities of the Pagefreezer platform. We recently spoke to him to find out how he spends his weekends, what hobbies he's into at the moment, and what it means to be the (unofficial) Pagefreezer Meme Master. 

I’m extremely proud to announce that Pagefreezer has again secured a position on the coveted annual Growth 500 list, the definitive ranking of Canada’s fastest-growing companies. This is the third year in a row that we’ve made it onto this exclusive list.   

In 2005, attorney George Socha and technology expert Tom Gelbmann founded the EDRM community of eDiscovery and legal professionals. The aim of this new group was to improve standards in the eDiscovery industry and lay down specific guidelines—and one of the first results was the now-iconic E-Discovery Reference Model (EDRM) diagram.

Social media is a tremendously useful tool for government agencies, especially when it comes to engaging with citizens in an immediate yet affordable way. No other large-scale communication tool is as effective at generating two-way communication.  

Communication is key to business. For evidence of this, just consider the fact that we send 125 billion business emails every day. It’s also the reason why enterprise social networks and work collaboration tools have become so popular. These tools streamline communication, which has a direct impact on productivity. A study of Workplace by Facebook conducted by Forrester Consulting has shown that the platform can increase task efficiency, decision-making, innovation, and onboarding enough to offer an ROI of 400%.

As we’ve written before, there are many great reasons why government agencies should be on social media. Whether it’s issuing critical updates, promoting valuable initiatives, sharing wins, or humanizing an organization, government agencies can benefit a lot from social media. 

Diego Marchi was one of the earliest full-time employees of PageFreezer and started out as a software developer. These days, he’s the Manager of Software Development, helping our developers expand and refine the PageFreezer platform. We spoke to him about his role, the culture at PageFreezer, and the sort of person that generally fits in well with the dev team.