7 Questions to Ask When Evaluating Government Social Media Archiving Tools

In an age where social media comments are edited and deleted in an instant, it can be difficult to monitor the flow of information. One approach to monitoring social media accounts and keeping accurate records is to manually take screenshots of the content. While the ability to screenshot information can be handy in a pinch, it doesn't suffice when it comes to the comprehensive capture and retention of your social media data. 

Jean-Pierre LeBlanc, a tech-industry veteran with extensive experience in driving products from vision to market delivery, has joined Pagefreezer as Chief Technology Officer. 

The events of 2020 highlighted two major challenges that modern in-house legal teams face. First, there has been an explosion of data sources across most organizations. From team collaboration platforms (Slack, MS Teams, etc.) and video conferencing tools (Zoom, Google Meet, Cisco Webex), to mobile text messages, company websites, and social media accounts, companies are faced with new kinds of ESI being generated in real-time throughout their organizations. 

Back in June, Pagefreezer’s CEO Michael Riedijk posted our Stance on Racism. In that post we made the following promises:

Statement from Pagefreezer CEO Michael Riedijk. Over the last weeks, I have closely followed the Black Lives Matter protests motivated by the deaths of George Floyd, Rayshard Brooks, Breonna Taylor, Ahmaud Arbery, Michael Brown, and so many other Black Americans who are victims of systemic and institutionalized racism. The movement has quickly expanded to the UK, Europe and globally, exemplifying its importance and how widespread this problem is.

The COVID-19 pandemic is, amongst many deep global impacts, reshaping the world of work. Many organizations have turned to 100% work-from-home models, using enterprise collaboration tools for the first time and engaging in valuable discussions around employment and labor policies.

I’m extremely proud to announce that Pagefreezer is now SOC 2 Type 1 and Type 2 compliant. We have always made use of compliant data centers to store information, but over the last year our organization itself has now gone through the rigorous SOC 2 auditing process to achieve compliance. 

Pagefreezer recently added single sign-on (SSO) as a way of logging into the Pagefreezer dashboard. This means that customers making use of an identity and access management (IAM) solution—like ADFS, OpenAM, Okta, or Ping Identity—can now use it to access their Pagefreezer accounts.

As the year draws to a close, I wanted to take a moment to reflect on everything that happened at Pagefreezer over the last 12 months. Overall, it’s been a great year for Pagefreezer. We onboarded many new customers, attended a record number of conferences, released a slew of new product updates, and welcomed some great new team members to the company.

I'm so pleased to announce that Pagefreezer has made it onto The Globe and Mail's ranking of Canada's top-growing companies. The company placed No. 211 on this inaugural ranking.