See the latest news and insights around Information Governance, eDiscovery, Enterprise Collaboration, and Social Media.
As both government organizations and private-sector companies deal with the realities of a global pandemic—specifically the need to get crucial work done with a distributed, remote workforce—team collaboration tools are proving to be incredibly valuable.
The COVID-19 Pandemic has forced many organizations—both large and small—to quickly change the way they operate. As formal lockdowns and social distancing guidelines were published by governments all over the globe, companies were left to figure out how they can get the job done with a remote workforce.
There are a lot of benefits to implementing a team collaboration tool like Workplace by Facebook. As I’ve written before, an enterprise social network can improve communication, streamline collaboration, and even improve and strengthen the culture of your organization.
As I’ve written before, team collaboration tools—also called enterprise collaboration software or enterprise social networking—offer incredible benefits. For evidence of this, you need only look at a recent Forrester study that found Workplace by Facebook to offer an ROI of 400%. According to the study, an investment of $2.6 million could provide quantified benefits over three years of $13.1 million. And companies could start seeing this substantial return on investment in as little as three months.
Communication is key to business. For evidence of this, just consider the fact that we send 125 billion business emails every day. It’s also the reason why enterprise social networks and work collaboration tools have become so popular. These tools streamline communication, which has a direct impact on productivity. A study of Workplace by Facebook conducted by Forrester Consulting has shown that the platform can increase task efficiency, decision-making, innovation, and onboarding enough to offer an ROI of 400%.
Enterprise collaboration platforms—sometimes also called enterprise social networks—are changing the way companies operate, including your own. Even if you’re not familiar with the term “enterprise collaboration software”, you’re undoubtedly familiar with the team collaboration tools this term refers to: Workplace by Facebook, Slack, and Microsoft Teams.
Just as our personal relationships have evolved to exist online through likes, tweets, shares and group chats, so have our professional relationships. Chatting with your employees or using a poll to determine your next team building activity through might be the norm if your organization has adopted a collaborative social media network in the workplace, also referred to as an enterprise social media network.
On November 1st, 2018 more than 1000 Google employees from Japan to San Francisco protested what they say is a workplace culture that has overlooked sexual harassment and discrimination situations within the company. These demonstrations are in response to years of sexual harassment allegations, multimillion-dollar severance packages for accused executives, and a perceived total lack of transparency over the cases. The #MeToo movement spread virally in October 2017 as a hashtag used on social media in an attempt to demonstrate the widespread prevalence of sexual assault and harassment, particularly in the workplace. These are but two examples of a spotlight on the recent mountain of harassment claims made by victims. Sexual harassment in the workplace, unfortunately, is all too common and is devastating to the individuals experiencing it. It also has substantial adverse effects on the companies’ where this abhorrent behaviour takes place.
Social media is a big part of your marketing strategy, your brand awareness, and your company image. Not only so, but with the rise of chat platforms like Workplace by Facebook, Yammer & Chatter, internal social media networks (or enterprise social media networks) are integral communication tools for making company announcements, talking about upcoming events, uniting workforces and encouraging employee communication. These are all good things. However, unlike other media, social media – both public facing and internal versions are also platforms whereby the content and the conversations that take place are largely out of your control.
The use of social media within teams has quickly become the new norm for workplaces, whether you’re working in tech, finance, recruiting or practically any industry across the board. Boasting improvements in productivity, collaboration and employee engagement, companies have jumped on board to implement enterprise social media networks like Jabber, Slack, Google Drive, Workplace by Facebook and Chatter throughout their teams. But while groups and chats may speed up employee recognition, knowledge sharing and daily decision making, internal communications also bring along a number of risks in compliance and litigation that can be easily overlooked.