The popularity of online channels—such as company websites, social media accounts, collaboration platforms, and messaging apps—grew steadily throughout the 2010s. But with the arrival of the COVID pandemic at the start of 2020, these online data sources b

Given our work lives consume at least 40 hours of our finite time, it should come as no surprise that job seekers are spending more time researching companies before and during the application process—and preparing tough, strategic questions to ask interv

In the always-on, hyper-connected digital age, you'd think it would be relatively straightforward to produce records for Freedom of Information Act (FOIA) or open records requests, but it can be incredibly labor intensive, time-consuming work — especially

The right social media intelligence tools can be the key to finding that "smoking gun" in an ever-growing sea of online data. This blog looks at the top seven open-source intelligence (OSINT), or social media intelligence (SOCMINT), tools crucial for onli

Undoubtedly, social media has transformed how we communicate and share information. That point is very relevant in these high-profile social media criminal cases, with open-source intelligence (OSINT) tools being the keys to finding long-awaited answers.

Emergency management, incident response, election details, program announcements, updates to transportation routes, event promotions, funding decisions, and town hall management. These are just some of the many areas of responsibility that public informat

Amidst an ever-increasing amount of misinformation, internet trolls, and open records requests, social media archiving has become an imperative for public entities and businesses.

As social media usage has increased, so have the different types of abuse, harassment, bullying, and defamation victims can face online. One of the most powerful tools to combat this growing trend is education, making it easier to handle situations that c

Since the beginning of social media, people from all over have been able to share their thoughts and ideas. The dark side of this revolutionary change is that not everyone has something kind to say, which makes protecting yourself against social media har

The internet has become a breeding ground for misinformation and disinformation. According to the Pew Research Center, Americans' exposure to––and belief in––misinformation differs by the specific news outlets and the general pathways they rely on. More s