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See the latest news and insights around Information Governance, eDiscovery, Enterprise Collaboration, and Social Media. 

What Is the Difference Between Data Retention and Data Preservation?

Is there a difference between data retention and data preservation? The terms retention and preservation are often treated as synonyms in day-to-day language but they aren’t the same thing.

How to Archive a Twitter Account

As with other social media platforms, like Facebook and Instagram, compliance and legal professionals often need to archive a Twitter account for official use.

How to Use Social Media in Fraud Investigations

When it comes to investigating potential insurance fraud, social media platforms can be a tremendously useful resource.

How to Archive an Instagram Account

As with other social media platforms, like Facebook and Twitter, organizations often need to archive their official Instagram accounts. In the public sector, this is usually to satisfy FOIA and Open Records recordkeeping requirements, while in the private sector, it is generally in preparation for a regulatory audit or legal matter. One recent example of a lawsuit related to a company’s use of Instagram is that of Teami, which was accused by the FTC of misrepresenting the health benefits of its tea.

The Best Way to Place Social Media Data on Litigation Hold

With so many people active on social media these days, it’s hardly surprising that posts and comments on platforms like Facebook and Twitter often feature prominently during legal matters. This means that legal professionals have an obligation to protect relevant social media data from spoliation, but the challenges that come with these modern information sources extend far beyond willful destruction of evidence.

Social Media Evidence Spoliation and Preservation

There are few better cases that illustrate the risks of social media spoliation than Lester v. Allied Concrete Company.

What Is Metadata? And Why Is it Important?

If you deal with digital information at all, you’ve undoubtedly heard of metadata. But do you know exactly what it is? And do you understand the importance of it as it relates to litigation? To help unpack this often confusing term, we’ve put together the following metadata explanation for your review.

Understanding Unstructured Data Hiding in Enterprise Social Networks

Communication is key to business. For evidence of this, just consider the fact that we send 125 billion business emails every day. It’s also the reason why enterprise social networks and work collaboration tools have become so popular. These tools streamline communication, which has a direct impact on productivity. A study of Workplace by Facebook conducted by Forrester Consulting has shown that the platform can increase task efficiency, decision-making, innovation, and onboarding enough to offer an ROI of 400%.

4 Reasons You Should Be Archiving Text Messages

Your organization is probably archiving company emails, but is it archiving mobile text messages? When it comes to the business world, email remains an incredibly popular communication tool. In fact, the number of emails we send is astounding. Research conducted by The Radicati Group in 2018 reports the total number of emails sent globally every day at around 280 billion (that’s billion per day), and it’s set to grow to 333 billion by 2022.

PageFreezer Adds SMS/Text Message Archiving Solution

PageFreezer has released a compliance archiving solution for SMS/mobile text that further expands its product line. In addition to providing website, social media, and corporate chat solutions, PageFreezer now offers archiving of text messages for both employer-issued and personal mobile phones.

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