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See the latest news and insights around Information Governance, eDiscovery, Enterprise Collaboration, and Social Media. 

What Is Optical Character Recognition (OCR)?

Optical character recognition (OCR) offers organizations the opportunity to get a much better digital handle on the information they store.

6 Steps to Protecting Yourself Against Social Media Defamation

Social media might seem like a lawless environment where cruel comments and reckless libel are simply the order of the day—but there have been instances where courts have classified social media posts and comments as defamation. This is true both in a country like the UK, where defamation is generally easier to prove, and the US, where the legal threshold is much higher.

5 Reasons Companies Absolutely Need To Archive Slack Data

As of 2022, Slack has over 35 million daily active users from one million organizations, like Amazon, PayPal, Target, Airbnb, Shopify, and Pinterest. And there's very good reason for its popularity — when it comes to internal communication and collaboration, its functionality is truly exceptional. But with great power comes great responsibility.

Football, Racism, and Social Media. Here’s What Clubs Can Do to Combat the Problem

Almost every day after a European football match, there’s another media headline highlighting a player who received racial abuse on social media. Football clubs condemn it. The content gets reported to social media platforms. Accounts are deleted. Authorities are notified and declare a ‘zero tolerance’ policy against discrimination and prejudiced behavior. Many players share the posts, highlighting the racism they continually face.

5 Huge Reasons Banks Need to Archive Their Websites & Social Media Accounts

The digital revolution has transformed the banking industry. As financial services and associated communications move online, it is more important than ever for institutions to manage and control their online presence.

Dealing with Defamation on Social Media & Other Websites

The issue of defamation has been in the news a lot over the last few months. Johnny Depp lost a prominent case against the publisher of the UK’s The Sun newspaper. Prince Harry sued a tabloid. The source behind the New York Post’s infamous Hunter Biden laptop article sued Twitter for allegedly making him out to be a hacker. And an Indian court cleared a journalist in a #MeToo defamation case involving a major political figure.

6 (Major) Benefits of Slack Enterprise Grid

One of the reasons Slack saw such widespread adoption, especially early on, was the fact that companies could use it for free. Like many SaaS tools, Slack operated on a “freemium” model, meaning organizations could use it for free, and then upgrade as their needs grew.

WhatsApp and eDiscovery: 3 Legal Cases You Should Know About

Convenient, cheap to use, and a part of everyday life for many of us, it’s no wonder that WhatsApp has found its way into the communication culture of many modern enterprises. While WhatsApp undoubtedly provides a handy and intuitive messaging channel, its use undeniably constitutes part of business records. This means your enterprise is responsible for appropriate preservation – and depending on how heavily regulated and litigated your industry is, lack of accurate recordkeeping can have serious legal repercussions.

How Are You Collecting Third-Party Web Content for Litigation?

A good litigation readiness and eDiscovery strategy, like a good football strategy, is a combination of solid defense and clever offense. If you ignore either one, your ability to win will be compromised.

Text Messages and eDiscovery: 4 Cases You Should Know About

Americans send an average of 26 billion text messages every single day—with the average person sending 15 texts per day.

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