5 Reasons Banks Should Be Archiving Websites & Social Media Accounts

In recent years, the digital revolution has transformed the banking industry. As financial services and the associated communications increasingly move online, it is more important than ever for institutions to gain control of their online presence.

Social media offers investigators incredible opportunities to collect evidence. There are plenty of examples on the Internet of supposedly injured individuals posting runs and rides on Strava and incriminating car crash footage making its way onto YouTube. In fact, social media intelligence (SOCMINT or SMI) has become a standard part of many investigations—including insurance fraud, IP theft, online defamation, and even criminal cases.

The issue of defamation has been in the news a lot over the last few months. Johnny Depp lost a prominent case against the publisher of the UK’s The Sun newspaper. Prince Harry sued a tabloid. The source behind the New York Post’s infamous Hunter Biden laptop article sued Twitter for allegedly making him out to be a hacker. And an Indian court cleared a journalist in a #MeToo defamation case involving a major political figure.

A company lives and dies by its intellectual property (IP). The heart of an enterprise’s unique offering, IP is the source of everything that builds your business up, from reputation to market positioning. While it’s always been important to protect intellectual property, in the digital age, the issue is more pertinent than ever before.

One of the reasons Slack saw such widespread adoption, especially early on, was the fact that companies could use it for free. Like many SaaS tools, Slack operated on a “freemium” model, meaning organizations could use it for free, and then upgrade as their needs grew.

Convenient, cheap to use, and a part of everyday life for many of us, it’s no wonder that WhatsApp has found its way into the communication culture of many modern enterprises. While WhatsApp undoubtedly provides a handy and intuitive messaging channel, its use undeniably constitutes part of business records. This means your enterprise is responsible for appropriate preservation – and depending on how heavily regulated and litigated your industry is, lack of accurate recordkeeping can have serious legal repercussions.

A good litigation readiness and eDiscovery strategy, like a good football strategy, is a combination of solid defense and clever offense. If you ignore either one, your ability to win will be compromised.

Americans send an average of 26 billion text messages every single day—with the average person sending 15 texts per day.

A well structured, informative website is an essential element of modern business. However, many organizations don't fully appreciate the legal responsibilities that accompany public communication through an official company website.

Is there a difference between data retention and data preservation? The terms retention and preservation are often treated as synonyms in day-to-day language but they aren’t the same thing.