See the latest news and insights around Information Governance, eDiscovery, Enterprise Collaboration, and Social Media.
Law enforcement agencies rely heavily on social media platforms for their public messaging.
Law enforcement agencies rely heavily on social media platforms for their public messaging.
Building trust with the general public is important for government agencies, and it is no easy task. Public information officers (PIOs) need to stay vigilant and ahead of the curve when it comes to social media use.
WebPreserver now supports collections of TikTok! Starting today, all WebPreserver users have access to similar features and capabilities that we offer for evidence collection on popular platforms like Facebook, Instagram, and Twitter. This is a standard f
Operating procedures in all areas of government require a significant amount of time and resources.
The healthcare industry has come up against unprecedented pressure in recent years. Digital transformation has had a significant role to play when it comes to creating the efficiency needed to deal with the challenges of a global pandemic, in addition to
In an age where social media comments are edited and deleted in an instant, it can be difficult to monitor the flow of information. One approach to monitoring social media accounts and keeping accurate records is to manually take screenshots of the conten
Some of the most fundamental qualities of effective government are transparency and trust. You’ve undoubtedly worked hard to create engaging comms and programs to serve the public and engage them in dialogue, all with the goal of building trust.
Did you know that there are more than 73 million websites built with a content management system (CMS)? Your government entity’s website presence is part of that number, but held to different standards as compared to a cooking blog, for example.
In the 1960s, marketing looked very different from what it is today. Billboards and magazine advertisements have been replaced by social media posts, emails, influencer marketing, and endorsements. Even hashtags and comments on social media posts can be u
What happens when online harassment crosses the digital divide? For several years now, the practice of swatting has been on the rise, and featured in news stories the world over. What exactly does the practice entail? What are the legal consequences of sw
Navigating the landscape of FOIA and open records laws in the U.S. can be complex, especially when it comes to digital records.
If you work in public sector communications or with government social media accounts, you know firsthand that social media is becoming a more divisive, controversial, and toxic space.
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