In the film, Jurassic Park, the character Ian Malcolm says: “Your scientists were so preoccupied with whether or not they could, they didn’t stop to think if they should.” He was talking about bringing dinosaurs back to life, of course, but social media m

Meet Danny. If you're a Pagefreezer customer, you've very possibly interacted with Danny Ngo before. As a Customer Success Specialist, he's responsible for onboarding new clients, offering ongoing customer support, and providing weekly online training ses

Social media is a tremendously useful tool for government agencies, especially when it comes to engaging with citizens in an immediate yet affordable way. No other large-scale communication tool is as effective at generating two-way communication.

As we’ve written before, there are many great reasons why government agencies should be on social media. Whether it’s issuing critical updates, promoting valuable initiatives, sharing wins, or humanizing an organization, government agencies can benefit a

Diego Marchi was one of the earliest full-time employees of PageFreezer and started out as a software developer. These days, he’s the Manager of Software Development, helping our developers expand and refine the PageFreezer platform. We spoke to him about

Meet Prescott. Like Janet from our previous Beyond the Desk interview, he’s one of PageFreezer's Sales Development Representatives (SDRs) who works with the sales team. We asked him some questions about his time at PageFreezer, and learned what he loves t

Like Police Departments and other government agencies, Fire Departments should be active on social media. In order to help facilitate this, the Firefighters Support Foundation (FSF) recently released a great new training program titled Social Media for Fi

For government organizations, social media can seem like a risky proposition. What if an employee posts something inappropriate that ends up embarrassing the agency? And what about those crude and inappropriate comments that public-sector Facebook pages a

When it comes to regulations in Europe, transborder legislation like the General Data Protection Regulation (GDPR) and the Markets in Financial Instruments Directive (MiFID) II tend to get most of the attention.

Social media has transformed how government organizations and public information officers (PIOs) communicate with the people of a city. Giant platforms like Facebook and Twitter, as well as more niche government solutions like Nixle and Nextdoor, have mad