5 Great Examples of Government Agencies Using Social Media During COVID-19

2020 has undoubtedly been a tough year, with government social media use having higher stakes than ever before. Yet, despite all the challenges, most government organizations continue to do great work on social media—leveraging social platforms to not only provide crucial information and help citizens deal with current issues, but also shine a spotlight on actions and events that are worthy of celebration.

As with other social media platforms, like Facebook and Instagram, compliance and legal professionals often need to archive a Twitter account for official use.

Statement from Pagefreezer CEO Michael Riedijk. Over the last weeks, I have closely followed the Black Lives Matter protests motivated by the deaths of George Floyd, Rayshard Brooks, Breonna Taylor, Ahmaud Arbery, Michael Brown, and so many other Black Americans who are victims of systemic and institutionalized racism. The movement has quickly expanded to the UK, Europe and globally, exemplifying its importance and how widespread this problem is.

When it comes to investigating potential insurance fraud, social media platforms can be a tremendously useful resource.

As with other social media platforms, like Facebook and Twitter, organizations often need to archive their official Instagram accounts. In the public sector, this is usually to satisfy FOIA and Open Records recordkeeping requirements, while in the private sector, it is generally in preparation for a regulatory audit or legal matter. One recent example of a lawsuit related to a company’s use of Instagram is that of Teami, which was accused by the FTC of misrepresenting the health benefits of its tea.

Applying for a new role can be a time-consuming, overwhelming, and nerve-wracking process. We fully understand these challenges, which is why our goal is to ensure that our recruitment process is fair, inclusive, and equitable for all candidates. We view the hiring process as a two way conversation: you’re getting to know us just as much as we are getting to know you! Throughout our process you will have the opportunity to learn more about the role, our values, and our culture so you can determine if it aligns with what you are looking for in your next role and employer.

If you’re a public information officer (PIO) or government social media manager, you’re undoubtedly very familiar with angry comments on your official social media accounts. Whenever members of the public are angry or frustrated, an official government social media account is the first place they’ll head to make their displeasure known.

As both government organizations and private-sector companies deal with the realities of a global pandemic—specifically the need to get crucial work done with a distributed, remote workforce—team collaboration tools are proving to be incredibly valuable.

I’m extremely proud to announce that Pagefreezer is now SOC 2 Type 1 and Type 2 compliant. We have always made use of compliant data centers to store information, but over the last year our organization itself has now gone through the rigorous SOC 2 auditing process to achieve compliance.

The COVID-19 Pandemic has forced many organizations—both large and small—to quickly change the way they operate. As formal lockdowns and social distancing guidelines were published by governments all over the globe, companies were left to figure out how they can get the job done with a remote workforce.