Pagefreezer Study: Higher Education Providers in UK Not Adhering to Consumer Protection Laws

Pagefreezer recently conducted a research study in the United Kingdom (UK) that examined higher education providers’ responsibilities related to marketing and consumer rights — specifically as they are outlined in the Competition and Markets Authority (CMA’s) guidance document, UK higher education providers: advice on consumer protection law (CMA 33).

There’s no doubt that a tool like Slack can improve communication and collaboration within a company—but it also introduces certain legal and compliance risks. Just ask luggage company Away.

Back in June, Pagefreezer’s CEO Michael Riedijk posted our Stance on Racism. In that post we made the following promises:

We’ve mentioned before how important information governance is. However, with the sudden shift to remote work caused by COVID-19, having thorough systems and processes in place to manage information has proven more important than ever.

2020 has undoubtedly been a tough year, with government social media use having higher stakes than ever before. Yet, despite all the challenges, most government organizations continue to do great work on social media—leveraging social platforms to not only provide crucial information and help citizens deal with current issues, but also shine a spotlight on actions and events that are worthy of celebration.

As with other social media platforms, like Facebook and Instagram, compliance and legal professionals often need to archive a Twitter account for official use.

Statement from Pagefreezer CEO Michael Riedijk. Over the last weeks, I have closely followed the Black Lives Matter protests motivated by the deaths of George Floyd, Rayshard Brooks, Breonna Taylor, Ahmaud Arbery, Michael Brown, and so many other Black Americans who are victims of systemic and institutionalized racism. The movement has quickly expanded to the UK, Europe and globally, exemplifying its importance and how widespread this problem is.

When it comes to investigating potential insurance fraud, social media platforms can be a tremendously useful resource.

As with other social media platforms, like Facebook and Twitter, organizations often need to archive their official Instagram accounts. In the public sector, this is usually to satisfy FOIA and Open Records recordkeeping requirements, while in the private sector, it is generally in preparation for a regulatory audit or legal matter. One recent example of a lawsuit related to a company’s use of Instagram is that of Teami, which was accused by the FTC of misrepresenting the health benefits of its tea.

Applying for a new role can be a time-consuming, overwhelming, and nerve-wracking process. We fully understand these challenges, which is why our goal is to ensure that our recruitment process is fair, inclusive, and equitable for all candidates. We view the hiring process as a two way conversation: you’re getting to know us just as much as we are getting to know you! Throughout our process you will have the opportunity to learn more about the role, our values, and our culture so you can determine if it aligns with what you are looking for in your next role and employer.