WhatsApp and eDiscovery: 3 Legal Cases You Should Know About

Convenient, cheap to use, and a part of everyday life for many of us, it’s no wonder that WhatsApp has found its way into the communication culture of many modern enterprises. While WhatsApp undoubtedly provides a handy and intuitive messaging channel, its use undeniably constitutes part of business records. This means your enterprise is responsible for appropriate preservation – and depending on how heavily regulated and litigated your industry is, lack of accurate recordkeeping can have serious legal repercussions.

Both the Financial Industry Regulatory Authority (FINRA) and the Securities and Exchange Commission (SEC) lay out strict communication and recordkeeping regulations for investment firms and other financial institutions. These rules encompass almost everything, from the recording of investment activities, to how client data should be kept safe, and even the acceptable use of social media.

A good litigation readiness and eDiscovery strategy, like a good football strategy, is a combination of solid defense and clever offense. If you ignore either one, your ability to win will be compromised.

Americans send an average of 26 billion text messages every single day—with the average person sending 15 texts per day.

Is there a difference between data retention and data preservation? The terms retention and preservation are often treated as synonyms in day-to-day language but they aren’t the same thing.

Slack surpassed the 12 million user mark in 2020, with new accounts surging as more companies embrace remote work. The platform is one of the top business communication apps for industries across the board, including the heavily-regulated financial sector. This guide will explore the benefits and challenges of Slack as a tool for digital collaboration in banking and financial services.

Pagefreezer recently conducted a research study in the United Kingdom (UK) that examined higher education providers’ responsibilities related to marketing and consumer rights — specifically as they are outlined in the Competition and Markets Authority (CMA’s) guidance document, UK higher education providers: advice on consumer protection law (CMA 33).

There’s no doubt that a tool like Slack can improve communication and collaboration within a company—but it also introduces certain legal and compliance risks. Just ask luggage company Away.

Back in June, Pagefreezer’s CEO Michael Riedijk posted our Stance on Racism. In that post we made the following promises:

We’ve mentioned before how important information governance is. However, with the sudden shift to remote work caused by COVID-19, having thorough systems and processes in place to manage information has proven more important than ever.