Why Local Police and Fire Departments Should Archive Twitter, Instagram, & Facebook

Social media archiving is necessary for police and fire departments to comply with open record laws. It can also help facilitate crisis communication and foster organizational trust within the community.

Law enforcement agencies rely heavily on social media platforms for their public messaging.

With the digital realm increasingly shaping both our personal and professional lives, the rise of electronic evidence in legal cases was inevitable. But as technology advances, so do the methods for creating fake digital evidence, posing significant challenges for courts.

Building trust with the general public is important for government agencies, and it is no easy task. Public information officers (PIOs) need to stay vigilant and ahead of the curve when it comes to social media use.

We’re used to seeing people post incredible amounts of personal information on platforms like Facebook, LinkedIn, Instagram, Strava, Twitter, etc. But now, another platform must be added to that list: TikTok.

WebPreserver now supports collections of TikTok! Starting today, all WebPreserver users have access to similar features and capabilities that we offer for evidence collection on popular platforms like Facebook, Instagram, and Twitter. This is a standard function available to all customers, who will now be able to:

Operating procedures in all areas of government require a significant amount of time and resources.

The healthcare industry has come up against unprecedented pressure in recent years. Digital transformation has had a significant role to play when it comes to creating the efficiency needed to deal with the challenges of a global pandemic, in addition to the other mounting challenges of aging populations, staffing shortages, rising costs, and regulatory changes.

In an age where social media comments are edited and deleted in an instant, it can be difficult to monitor the flow of information. One approach to monitoring social media accounts and keeping accurate records is to manually take screenshots of the content. While the ability to screenshot information can be handy in a pinch, it doesn't suffice when it comes to the comprehensive capture and retention of your social media data.

Some of the most fundamental qualities of effective government are transparency and trust. You’ve undoubtedly worked hard to create engaging comms and programs to serve the public and engage them in dialogue, all with the goal of building trust.