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See the latest news and insights around Information Governance, eDiscovery, Enterprise Collaboration, and Social Media.
Why Your Records Retention Policy Should Include Social Media The social networking explosion of the past few years has taken many organizations somewhat by surprise. As Facebook and Twitter began to grow exponentially, most companies and agencies still looked askance at such platforms, dismissed them as juvenile, and (in some cases) even banned them from the workplace. Until now. When it became apparent that social media was utilized by all ages and demographics, organizations began to see the benefits in connecting socially with their clients, customers, or citizens. Social media has become a platform for customer service, crowd-sourcing, advertising, promoting, and beyond. So it is no surprise that around 60% of companies are using social media in some way. Numerous articles and discussions have centered around best practices for utilizing these tools to gain the greatest market advantage, present the ideal company image, reach the largest audience, and so forth. But many organizations have failed to recognize the legal ramifications of this new communications medium, especially where records retention regulations are concerned. Without a policy for preserving social media activity properly, companies could find themselves out of compliance or unprepared for records requests.
Why Your Records Retention Policy Should Include Social Media The social networking explosion of the past few years has taken many organizations somewhat by surprise. As Facebook and Twitter began to grow exponentially, most companies and agencies still l
Protecting Student Data on Social Media and the Web With advances in technology and online activity, both for recreational and educational purposes, concerns have been long growing for the safety and use of children and student’s data collected in the use
Astroturfing is an illegal false advertising cyber scam, utilised by companies, organisations, politicians and individuals to boost company reputation, search results and public opinion - through unauthentic and questionable means. This online campaigning
These days, ignoring social media evidence in investigations and litigation is akin to leaving a crucial witness unquestioned. But as the case of Federico v. Lincoln Military Housing demonstrates, navigating this terrain can be a costly minefield.
United States v. Vayner 2014 2014 was a landmark year in establishing the admissibility and stance of screenshots and printouts of social media in litigation, with one of the more notable examples of this being the evaluation of a printout from the Russia
The Insta-Scam (and Instaspam components) is a relatively new cyber scam operated on social media and targeting users on mediums such as Instagram, Facebook and Twitter.
What happens when online harassment crosses the digital divide? For a decade, the practice of swatting has been on the rise, and featured in news stories the world over.
Government agencies today are facing unprecedented pressure to do more with less. Recordkeeping teams, responsible for critical functions like responding to open records requests and FOIA compliance, are increasingly challenged by staff reductions and the ever-growing volume and complexity of digital records.
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