Understanding Unstructured Data Hiding in Enterprise Social Networks

Communication is key to business. For evidence of this, just consider the fact that we send 125 billion business emails every day. It’s also the reason why enterprise social networks and work collaboration tools have become so popular. These tools streamline communication, which has a direct impact on productivity. A study of Workplace by Facebook conducted by Forrester Consulting has shown that the platform can increase task efficiency, decision-making, innovation, and onboarding enough to offer an ROI of 400%.

Enterprise collaboration platforms—sometimes also called enterprise social networks—are changing the way companies operate, including your own. Even if you’re not familiar with the term “enterprise collaboration software”, you’re undoubtedly familiar with the team collaboration tools this term refers to: Workplace from Meta, Slack, and Microsoft Teams.

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Social media offers an unprecedented opportunity for information sharing and conversation. As an example, just consider Twitter. For many of us, Twitter has become our go-to for breaking news. And unlike television or print media, it allows us to play an active part in that news—we can share information, offer our condolences, show our frustration, and sometimes even report from the scene.