Schedule a Demo

BLOG

See the latest news and insights around Information Governance, eDiscovery, Enterprise Collaboration, and Social Media. 

Prevent Social Media Scandals

Three smart tips to prevent social media scandal Social media scandal. It’s a dreaded thought for any communications manager. And it seems that more cases of social media missteps are published every week. Most recently, there was a public outcry against the Latah County Sheriff’s Office, which published a flippant Facebook post about a young man, wanted for several crimes, who subsequently committed suicide. It was a sad story which again raised questions about organizations using social media to communicate with the public. Do the benefits outweigh the risks?

Social Media Retention

Why Your Records Retention Policy Should Include Social Media The social networking explosion of the past few years has taken many organizations somewhat by surprise. As Facebook and Twitter began to grow exponentially, most companies and agencies still looked askance at such platforms, dismissed them as juvenile, and (in some cases) even banned them from the workplace. Until now. When it became apparent that social media was utilized by all ages and demographics, organizations began to see the benefits in connecting socially with their clients, customers, or citizens. Social media has become a platform for customer service, crowd-sourcing, advertising, promoting, and beyond. So it is no surprise that around 60% of companies are using social media in some way. Numerous articles and discussions have centered around best practices for utilizing these tools to gain the greatest market advantage, present the ideal company image, reach the largest audience, and so forth. But many organizations have failed to recognize the legal ramifications of this new communications medium, especially where records retention regulations are concerned. Without a policy for preserving social media activity properly, companies could find themselves out of compliance or unprepared for records requests.

    Related Posts

    Social Media Evidence Key Factor in Estimated 500,000 Litigation Cases Last Year

    These days, nearly every litigation matter involves social media evidence. If your case does not feature such important evidence, it is likely because you are not looking for it.

    Best Evidence Rule Requirements For Social Media Evidence

    What is the Best Evidence Rule (Or FRE 1002)? The Best Evidence Rule, as codified in Federal Rule of Evidence 1002 (FRE 1002), is a principle in the law of evidence that governs the admissibility of the contents of writing, recordings, and photographs in court.

    What is WARC and Why is it Important for Regulatory Compliance?

    If you’re trying to archive your website, whether for litigation readiness, corporate heritage, or you are just trying to make sure your website is compliant with your industry’s regulatory requirements, you will likely encounter a little ol’ file type called WARC (Web ARChive).