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Capturing Government Social Media Content for Open Records Compliance

Social Media as Federal Records Social media is heavily relied on by citizens and businesses for a wealth of information - from service updates, to employment information and changes in the law. It also benefits governments by helping them improve their service through a direct communication channel, making it possible to converse and discuss policies. With this heavy usage and two-way benefit, social media communications are considered official government publications to which the Freedom of Information Act (FOIA) applies - a law that ensues government transparency and fair public access to records of interest.

  • 4 min read
  • Oct 6, 2016 11:13:55 AM

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