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For many people, the most accurate record of their lives is Facebook. Pictures of their kids, significant events in their lives, or simply how they are feeling. With over one billion users, that means Facebook is the de facto memory of our online lives.
Do you trust your government? The heart of democracy, "by the people, for the people", requires that government be accountable to it citizens. And, if there is no trust there, how can democracy flourish?
Financial firms are naturally cautious when it comes to new communication technology. After all, they understand that regardless of the medium the general rule applies; they are accountable for all business communications. Plus, each new communication channel comes with its specific compliance issues that need to be figured out BEFORE any actual use.